A Proactive Approach to Print Repair

Chicago print repair

If your Chicago office's printer breaks down every few months or so, you may be starting to look at the situation as normal.

The truth is, frequent breakdowns are not normal. If downtime has become the status quo at your office, it's time for a change.

Proactive Fleet Management

A crisis management approach is nearly always a bad idea, and that includes your approach to print repair. Waiting for a catastrophic breakdown before you call for help means a longer wait and increases the possibility of more complicated and expensive repairs.

Managed Print Services takes the guesswork out of print repair and puts you back in control. Here's how:

  1. An assessment of your current situation is the first step. This detailed review and analysis of your print environment produces an itemized list of every device your Chicago company owns or leases, including their locations.
  2. Metrics outlining the print history for each device will show which are used most frequently and which are underutilized.
  3. Fleet right-sizing and relocation is next. You'll eliminate redundant devices and get more from others when they're repositioned to serve your needs more efficiently.
  4. In some cases, your Managed Print provider will recommend that multifunction printers replace some of your less efficient devices, including desktop printers and underutilized faxes, scanners, and copiers.

After the Assessment

After the assessment period, industry-trained expert technicians will take over the routine maintenance and repair of your print-related devices.

Tracking software installed on your printers will alert technicians when repairs and parts replacements are necessary, including low toner alerts and software updates. In some cases, technicians can take care of problems remotely, resolving issues without impacting your productivity.

To find out more about the advantages of proactive print repair with Managed Print Services, contact us at Proven Business Systems today!

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